TERMS AND CONDITIONS
Please read and agree to these terms and conditions:
The manufacturer refers to “Global Survival Systems, LLC” herein after referred to as “Global”
1. Terms of Sale
Possession of the Order Forms does not constitute an agreement to sell. Payment terms and remit to addresses are as stated on our invoice. All invoices are rendered at prices prevailing at time of shipment. All modifications to this offer of sale must be in writing between the parties. There shall be no oral modifications of the order form.
2. Return Policy
The Ditch Kit™ is a custom-made product. Merchandise cannot be returned for credit or exchange without written authorization from Global. All returns must be made within 3 days from receipt of shipment and are subject to a 50% restocking fee plus the cost of return shipping. The product must be returned in its original condition with all parts intact. A credit will not be issued if the merchandise is not the original product invoiced or in the original packaging. No order may be returned until you receive an email confirming your request.
Please contact customer service at firstname.lastname@example.org for cancellation requests. Cancellations may be subject to a cancellation fee, unless the order is cancelled within one business day of the order being placed. Cancellation fees will increase the further that Global has processed your order. Orders cancelled within 3 business days are subject to a 15% cancellation fee. Orders cancelled from days 4 through 7 are subject to a 33% cancellation fee. After 7 business days, orders will be subject to a 50% cancellation fee. Orders cannot be cancelled after Global has shipped the product. No order is considered cancelled until you receive an email confirmation of the cancellation.
4. Product Changes
Due to Global’s ongoing commitment to research and product development; we reserve the right to change features, specifications and/or prices without prior notification. We reserve the right to change or replace raw materials as required by contingencies that exist or to improve the product. Actual items shipped may differ slightly from Buyer’s Guide descriptions. However, product changes in no way affect product quality, function or value.
5. Choice of Law
This agreement shall be governed by Florida Law
6. Binding Arbitration
By acceptance of the Terms and Conditions, the Parties agree that their sole and exclusive remedy for any claim or dispute shall be brought exclusively before an arbitrator affiliated with the American Arbitration Association (AAA) in Miami Dade County, Florida for binding arbitration.
Limited warranties are available in most products. Each piece of equipment has its own limited warranty per each specific manufacturer. Your purchases of these products carry the full manufacturers limited warranty as per their agreement with our company. Global will provide customer with all manufacturer warranty information. These warranties are made solely to the original purchaser and shall be effective from the date of purchase as shown on the purchaser’s receipt.
GLOBAL MAKES NO WARRANTIES ON ANY OF ITS PRODUCTS OTHER THAN THOSE LISTED BELOW. WE EXPRESSLY DISCLAIM ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
Global Survival Systems Inc. (Global) shall offer a limited lifetime warranty on the interior classification and lanyard system of The Ditch Kit™ against defects in material and workmanship as follows:
If this Product is determined to be defective for the life of the product, Global will repair or replace the interior classification or lanyard system of the Product, at its option, at no charge.
To obtain warranty service, you must take the Product, or deliver the Product freight prepaid, in either its original packaging or packaging affording an equal degree of protection, to Global at its Warranty Fulfillment Center.
This Warranty does not include coverage associated with cosmetic damage or damage due to acts of God, accident, misuse, abuse, negligence, commercial use, or modification of, or to any part of the Product.
This warranty is valid only in the United States.
Proof of purchase in the form of a bill of sale, or receipted invoice will be necessary to obtain warranty services.
REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER. GLOBAL SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY.
Some states do not allow the exclusion or limitation of incidental or consequential damages, or allow limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may have other rights, which vary from state to state. The address of the Global Warranty Fulfillment Center is: 7100 Biscayne Boulevard, Suite 209, Miami, FL 33138
Notice: PLEASE READ CAREFULLY. The Ditch Kit™ contains lifesaving and survival equipment that is marked with expiration dates and that are operated by lithium ion batteries. User should read, understand, and follow all instructions listed for the individual products contained in the kit. User should test all equipment for readiness and charge all rechargeable batteries prior to embarkation.
WHAT WE COLLECT
We may collect the following information:
Contact information including email address
Demographic information such as postcode, preferences and interests
Other information relevant to customer satisfaction
WHAT WE DO WITH THE INFORMATION WE GATHER
We will never give or sell your information to third party marketers or vendors. We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Email and/or phone contact will be used to inform our customers about the expiration dates of certain products in The Ditch™ Kit
Internal record keeping
We may use the information to improve our products and services
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.